FAQ

At Pawsitive Furry, we offer a wide range of pet accessories and toys, including collars, leashes, harnesses, beds, grooming supplies, interactive toys, chew toys, and more. Our products are designed to meet the needs of both dogs and cats.

Yes, all of our products are made from high-quality, non-toxic materials that are safe for pets. We prioritize your pet's safety and comfort in everything we offer.

We provide detailed sizing charts for each product on our website. If you’re unsure about the size, please measure your pet according to the instructions provided in the chart. If you need further assistance, our customer service team is happy to help.

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. You can find more information about our shipping policies on our website.

We have a hassle-free return policy. If you’re not satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange. The product must be in its original condition and packaging. Please visit our Returns & Exchanges page for more details.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest deals and special offers.

You can reach our customer service team via email at support@pawsitivefurry.com or call us at (PHONE NUMBER). Our team is available Monday through Friday from 9 AM to 5 PM to assist you with any questions or concerns.